Privacy en cookies
About Our Privacy Policy
Yasalaam cares deeply about your privacy. Therefore, we only process data that we need for (improving) our service and handle the information we have collected about you and your use of our services with care. We never provide your data to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Yasalaam. The effective date of these terms is 04/12/2023; the publication of a new version invalidates the validity of all previous versions. This privacy policy describes which data we collect about you, what these data are used for, and with whom and under what conditions these data may be shared with third parties. We also explain how we store your data, how we protect your data from misuse, and what rights you have regarding the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy representative. You can find their contact information at the end of our privacy policy.
About Data Processing Below, you can read how we process your data, where we (have others) store it, what security techniques we use, and who has access to the data.
Webshop Software
Shopify Our webshop is developed with Shopify software. Personal data that you provide to us for our services is shared with this party. Shopify has access to your data to provide us (technical) support, but they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have with them. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified credit card data processor. Shopify uses cookies to collect technical information related to your use of the software; no personal data are collected and/or stored. Shopify reserves the right to share collected data within its own group to improve its services. The EU/US Privacy Shield applies; your data may be processed in the United States.
Email and Mailing Lists
Shopify: We send our newsletters and transactional emails using our webshop software 'Shopify'. All confirmation emails you receive from our website and web forms are sent through Shopify's servers. Shopify will never use your name and email address for its own purposes. At the bottom of every automated email sent from our website, you will see the 'unsubscribe' link. If you click on it, you will no longer receive emails from our website. This can severely reduce the functionality of our website! Shopify securely sends, stores, and accesses your personal data. Shopify uses cookies and other internet technologies to track if emails are opened and read. In addition, Shopify processes information about you as the recipient and the subject line of emails to improve the quality of its services; this data is stored for 30 days. Shopify reserves the right to use your data to further improve its services and share information with third parties in that context.
Gmail
We use Gmail services for our regular business email communications. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Gmail does not have access to our mailbox, and we treat all our email communications confidentially.
Payment Processors
Shopify Payments: To handle (part of) the payments in our webshop, we use the Shopify Payments platform. Shopify Payments processes your name, address, and residence details, as well as your payment details such as your bank account or credit card number. Shopify Payments has taken appropriate technical and organizational measures to protect your personal data. Shopify Payments reserves the right to use your data to further improve its services and share (anonymized) data with third parties in that context.
We collect different types of data, including:
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Personal Information: When you create an account or make a purchase on our website, we collect personal information such as your name, email address, phone number, and billing and shipping addresses.
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Usage Data: We collect information about your interactions with our services, such as the pages you visit, the products you view or purchase, and the time spent on our website.
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Technical Data: We automatically collect data about your device and internet connection, such as your IP address, browser type, and operating system.
We use the collected data for various purposes, including:
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To provide and maintain our services: We use your personal information to process your orders, provide customer support, and maintain the quality of our services.
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To improve and personalize your experience: We analyze usage data to understand how our users interact with our services and to identify areas for improvement. We also use this data to personalize our services and make recommendations based on your interests.
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For marketing and promotional purposes: With your consent, we may use your personal information to send you newsletters, special offers, and other promotional materials related to our products and services.
Data Protection and Security We take the security of your personal information seriously and employ a range of technical and organizational measures to protect it from unauthorized access, alteration, or destruction. These measures include encryption, secure servers, and access controls.
Data Retention We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Third-Party Services We may share your personal information with trusted third parties to help us provide, maintain, and improve our services. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Your Rights You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account or by contacting us at info@ysalaam.com. If you wish to object to or restrict the processing of your data, please contact us as well.
Changes to This Privacy Policy We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. It is your responsibility to review this privacy policy periodically for any changes.
Contact Us If you have any questions or concerns about this privacy policy, please contact us at info@ysalaam.com or at the following address:
Yasalaam
Stationsplein80, 2011LM